Reference

Legal terms before you join

Blackjack, Crystal Ball, Football Strike, Spribe Aviator, Bingo and Fishing War sit behind one account agreement, so you can understand the legal rules before you open your account.

India legal termsAccount data rulesCookie choicesUPI, Paytm, PhonePe records
kongbet Legal terms before you join
LEGAL CONTACTS

Reach us about legal questions

Legal questions need the right route, because account access, identity checks and payment records may involve different teams.

Account legal desk Write to us when your question concerns account opening, eligibility, name changes or account closure. Include the mobile number on your profile so we can match the request before sharing any account detail.
Payment record team Use this route for legal queries about UPI, Paytm, PhonePe or Google Pay records. Share the reference number, time and bank name, and we will compare it with the wallet ledger.
Data request channel Ask here if you want to correct profile data, understand stored device records or request a copy of account data. We may ask for extra verification before acting on the request.
DATA PRACTICE

Legal handling for your account data

Our legal process keeps account records tied to the action that created them. A login creates a device entry, a cookie choice creates a browser record, and a UPI or Paytm action…

Profile data

We collect profile details needed for account opening, login checks and legal contact. If your name, mobile number or email needs correction, send a request from the registered channel.

Cookie records

Cookies help remember login state, language choice and security checks. You can clear them in your browser, but some account steps may need fresh verification after cookies are removed.

Security checks

We review unusual logins, repeated password failures and mismatched device activity. If a legal hold or access restriction applies, we explain the next step through your registered contact route.

Payment retention

UPI, Paytm, PhonePe and Google Pay references are retained with wallet history for audit, dispute handling and withdrawal verification. We do not edit settled payment records without a documented correction.

Game activity

Rounds in Blackjack, Spribe Aviator, Bingo or Fishing War may create time-stamped logs. These logs help resolve account disputes and confirm whether a round was completed or interrupted.

Change requests

If you ask us to change, export or remove data, we first verify your identity and assess legal retention duties. We then reply with the action taken or the reason for refusal.

Legal questions on access and data

This section answers common legal questions about your account, data, cookies, payments and access rules. It is written for quick reading before you open an account or contact us. If your situation involves a state rule, disputed payment or identity mismatch, send the exact details through the legal contact route.

You may open an account only where local law permits access and only if you meet the legal eligibility rules that apply to your location. We may ask for checks before or after account opening.

We collect profile details, login records, device data, cookie choices, payment references and game activity needed to operate the account agreement, verify requests, answer disputes and meet record duties.

Yes, you can ask us to correct profile data if it is wrong or out of date. We will verify the request first, then update the record or explain why it cannot be changed.

Payment references are matched with your wallet history to confirm deposits, withdrawals, reversals and disputes. These records may be retained for audit, legal requests and account checks.

If local law restricts access in your location, we may block account opening, limit certain actions or close access to parts of the lobby. Eligibility depends on local law and availability.

Cookies record browser choices, session status and security checks. Clearing them may remove saved preferences, but it does not erase account records, payment history or legal duties already attached to your account.

Contact us from your registered email or mobile number, state the request clearly, and include any relevant date or payment reference. We may ask for identity checks before sharing or changing data.